Privacy & Cookies

Privacy Policy

Effective Date: 20th May 2024

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Introduction

Apple Clean Solutions Limited ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.applecleansolutions.com (the "Site") and use our cleaning services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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1. Information We Collect

We may collect and process the following types of information about you:

Personal Information

• Name

• Contact details (email address, phone number, mailing address)

• Payment information (credit card details, billing address)

• Account login information (username and password)

Non-Personal Information

• IP address

• Browser type and version

• Time zone setting

• Browser plug-in types and versions

• Operating system and platform

• Information about your visit, including the full URL clickstream to, through, and from our site (including date and time)

• Products and services you viewed or searched for

• Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page

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2. How We Use Your Information

We use the information we collect in the following ways:

To Provide Services

• To process and manage your orders for cleaning services

• To schedule and fulfill your service appointments

• To communicate with you about your orders and appointments

To Improve Our Services

• To personalize your experience on our site

• To improve our website based on your feedback and usage

• To develop new products and services

Marketing

• To send promotional emails about new products, special offers, or other information we think you may find interesting

• To contact you for market research purposes

Security and Fraud Prevention

• To protect our website and other technology assets from unauthorized access or usage

• To detect and prevent fraud and other illegal activities

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3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements
We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend our rights or property

• Prevent or investigate possible wrongdoing in connection with the service

• Protect the personal safety of users of the service or the public

• Protect against legal liability

Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

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4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal information.

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

• The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

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6. Third-Party Websites

Our site may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy statements of each website you visit.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Apple Clean Solutions Limited
Email: Info@applecleansolutions.co.uk
Phone: 01252 279021
Address:

Pembroke house

8 St. Christophers Place

Farnborough

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This Privacy Policy was last updated on 27th May 2024.